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Tru Motion Medical

2-year Battery Plan with Service Calls & Labor - (chair specific) (Lithium Excluded)

2-year Battery Plan with Service Calls & Labor - (chair specific) (Lithium Excluded)

$500.00 USD
$500.00 USD
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THIS PLAN COVERS SERVICE CALLS AND LABOR OF YOUR SCOOTER OR CHAIR AND NEW BATTERY REPLACEMENT (INCLUDING COST OF BATTERY) AFTER BATTERY REACHES 1 YEAR OLD AND FAILS VOLT TEST. (CERTAIN CONSODERATIONS WILL BE GIVEN FOR BATTERY FAULTS LESS THAN 1 YEAR OLD)

We want to make this experience a confident buying experience. Most mobility websites offer service plans, but the service involves a 3rd party company most of the time. This means you don't really know who may come to repair your device if you need help.

Arkansas Power Mobility was created by and is ran by wheelchair professionals. We do our own service work and repairs.

This allows us to offer service plans at cheaper rates and the ability to offer Battery Plans.

Our service plans are designed to give our customers the freedom of not worrying about who to call if there is a problem.

In addition to the security of knowing the company you bought your Scooter from can fix your Scooter if there's a problem, you can also rest assured that there will be no labor costs for the life of your plan.

What do the service plans cover?

Service Contracts cover LABOR costs to repair your Scooter with replacement parts that are covered under the manufacturer’s warranty (unless you chose a battery plan). You have 2 ways review this product’s parts warranty, (1) by clicking on the Warranty Tab in our website. (2) By checking the literature that came with your device. If you have any trouble, fill out our contact form and we will help you over the phone as much as possible regardless of warranty. Once we identify your issues and are unable to fix your device over the phone, we will order warranty parts for you and send an experienced technician to your location, when required, to repair your device.

Please be aware: Most parts on all scooters and chairs are only under manufacture warranty for 1 year. Our service plans won't change that. Service contracts do not extend the warranty of replacement parts. 

ALL SERVICE PLANS- Arkansas Power Mobility will replace your warrantied or non-warrantied parts without charging labor or service fees to cover our cost of travel, regardless of which service plan you choose.

ALL SERVICE PLANS do not cover cleanings, cosmetic damages, product return services or purchase replacement parts for repairs parts that are not covered under the manufacturer’s warranty, except for motors and transxales. YOUR SERVICE AGREEMENT COVERS THE COST OF THE LABOR TO REPLACE PARTS.

BATTERY PLAN SPECIFICS

Battery's discharge (die). Big car battery's die and so do little battery's like double AA's. The same is definitely true for Scooters and chairs. When you buy a Battery Plan from Arkansas Power and Mobility, your essentially pre buying your batteries and ensuring you won't be charged any labor costs or service fees.

* Battery Service Plans- PRICE OF BATTERY AND LABOR is covered under Battery Plans. The customer is still responsible for purchasing battery's if they do not buy the battery plan.

* Battery Plan includes - Battery labor and cost of battery's are covered for the life of the service agreement. SOME EXCEPTIONS WILL BE MADE TO BATTERY ABUSE.

Battery Plans - Exchange Frequency Regulations

Arkansas Power Mobility will only cover the cost of your battery's 1 (one) time per year unless there is a fault or any problem with that battery covered under warranty by the battery manufacturer. This timeframe is well within the battery expected lifetime and special considerations will be given when there is no abuse to the batteries.

Arkansas Power Mobility will only exchange your battery's if a volt test shows problems. This test is free.

Battery Plans- BATTERY ABUSE

Battery Plans will not cover the cost of the battery in these situations.

- Requiring a Battery exchange more than once per year (most sets of battery's last about 18 months)

- leaving the battery's discharged (dead) for longer than a day or two. (if you have to leave it sitting, plug it up)

- Not using your device for long periods of time, without your battery's being charged.

- Exposing the battery's to too much or too little voltage from your electrical connection (faulty wiring in the home).

- Exposing the battery's to too high or too low temperatures for extended periods of time. This affects how your battery will perform.
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  • Available - Home Delivery in Arkansas

    All items can be picked up for free M-F 8:30-5pm at our store, Tru Motion Medical 6701 W 12th St #5, Little Rock, AR 72204 (Next to subway).

    For a delivery fee of no more than $100, every scooter, power wheelchair, powered lift reclier or any powered device that you purchase from Tru Motion Meical can be pre-assembled, delivered to your home anywhere in Arkansas, by professionals with years of experience, with personal demonstrations, all for the same price as other online stores that will deliver it to you in a box. In most areas of the state of Arkansas, delivery and setup at your location can be purchased for no more than $100.00 depending on the item. Call or text 844-769-3727 if you have any questions or concerns about delivery.

  • WARRANTY

    ALL ITEMS SOLD ONLINE HAVE A MINIMUM 1 YEAR MANUFACTURER WARRANTY.

    MOST ITEMS HAVE MORE THAN A 1 YEAR WARRANTY. IF YOU NEED ASSISTANCE WITH THE WARRANTY OF A SPECIFIC ITEM - PLEASE CALL OR TEXT 844-769-3727

  • Brand New Product

    Every scooter, power wheelchair and lift chair recliner sold online from Tru Motion Medical is new and never pre-owned.